September fifteen, 2013 at 7:34 am I acquired my 1st Harley Davidson Evening Rod Specific (VRSCDX) 2013 from Kuwait’s Harley Davidson vendor. From the first day which i built my payment to my new bike there were delays in the vendor. I manufactured a payment and I used to be instructed which the bike could well be Prepared and in my dwelling a few days later on following the payment was created. 3 days afterwards the bike was delievered to my home three hours late and without a license plate. Which was the main undesirable experince While using the supplier right here in Kuwait.
On hearing thiis news I was so discouraged and angry Along with the not enough customer service let alone professionism I left the establishment for dread I'd personally retillate in unbecoming manner. When I returned property I identified as Harley Davidson of Baltimore and questioned to speak on the Assistance Manager’s Supervisor. Donnie Myers, the Assistance Supervisor’s supervisor educated me that there was nothing he could do regarding the period of time it will require areas to arrived, he went on to tell me that when the pieces get there it will eventually take a mechanic thirty several hours to mend my bike, and my bicycle may be restore sooner , but he doubted it. I'm a seasoned bike rider of eight a long time which is my 1st American produced bicycle and I am able to definitely say I am fully let down, and frustrated While using the not enough customer support render to me of an American built bicycle. I'm able to say points might have been distinctive if I only new prior to purchasing this bicycle, what I understand now. A lot of for an American developed bicycle, if this is the best customer support HARLEY DAVIDSON can give an American citizen just after remaining in small business Because the early 1900’s? Maybe they have to check with Japan…. STILL WAITING, ON AUGUST
i informed them why I'd waited so extended which was a difficulty from the time i bought the bike. the many said was that they could deal with it or 600 pounds. if they'd inspected the bicycle like they were suppose to they would have observed that anything was bent up and wasnt working correctly. sick under no circumstances purchase One more bike from san jacinto harley again. they re customer service was not excellent at all. and so they certainly didnt Test the bicycle like they were being suppose to. so now im being forced to pay to repair something was messed up ahead of i obtained the bicycle.
My again ground is, BSEE using a Masters in Arithmetic with thirty a long time during the production sector, I completely understand that shit transpires once you mass make any product!
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For sure,I’m dissatisfied and I am able to’t see paying my hard-earned $$ on everything acquired in a Harley retail outlet once again.
Clutch difficulty remember immediately after two months and now the entrance wheel bearing has failed at 5000 miles. My bicycle has become for the seller happening two months mainly because HD has pulled these bearings off the shelf and hasn’t launched a substitute bearing still.
April 25, 2014 at ten:46 am I’m not sure ways to file a grievance, as your internet site causes it to be difficult, so I’ll check out right here. I'm Component of a gaggle named “Wounded Heroes of Texas”. Yearly, we keep a motorcycle rally in North Texas to learn disabled veterans. Myself, and a number of other other members ride, and many have Harleys. We are actually seeking to have a Harleys dealership concerned annually, and generally, have always gotten not less than two or 3 products donated for door prizes. This calendar year, we bought the dealership to decide to a vendor Area by supplying the House, wifi assistance, and electrical, totally free.
What Section of guarantee isn’t understood listed here. I had been informed “it’s just floor rust” . Perfectly it’s not! It exhibits the extent that High definition has stooped to so as to raise profit. Low cost crap pieces. I detest to consider the corrosion I am able to’t see! Wish I had choice to insert Image right here. No less than I bought a photo and Tale on Fb. Signed, Going Japanese.
February 15, 2017 at 8:22 pm I’ve been Harley-Davidson motorcycle owner for 17 a long time my most significant disappointment in Harley Davidson arrived yesterday February 14th 2017 I went to your Henderson Nevada Harley-Davidson seeking a wiring harness for my tail light-weight regretably a blown tire ripped the harness from the fender. Pleasant enough the service or component individual identified element relay that it had been $fifty one and many transform I had been a little bit short so I stated I’d be back in a number of times heart needed to be ordered. Later that night I ended up on Las Vegas Boulevard in the Las Vegas Harley-Davidson exactly where the components desk services individual helped me associated that it would have to be ordered from them also and the expense of the part was $fifty three plus some alter nonetheless he did relay that Crimson Rock Harley Davidson right here in Las Vegas experienced a single in inventory he named over To place the component on keep as they did have it I requested him at that time to question the individual on the opposite end on the telephone the amount the element was that gentleman by no means asked hung up the telephone relaying that the section was $fifty three and many alter the morning of February 15th 2017 I went to Pink Rock Harley Davidson up on Rainbow and Sahara request the portion it had been brought out and was billed $fifty nine and $0.
Even following The reality that I had documented my dissatisfaction with the general performance on the suspension, then the general effectiveness of Huntington Beach’s company Section acerbated by the habits or there Services Supervisor, direct me to feel that they have been much too incompetent for me to accomplish business with.
?? Dampness or it received damp, no-one said nearly anything about that problem when I purchased it. My warranty expired in November 2016 but anything continues to be performed at a Harley dealership. On the list of previous situations I used to be in there I built a remark about the reverse not Doing work correctly but Once i left there was practically nothing noted about this and very little was checked. When the supplier contacted Harley this week, Harley experienced to stand driving their guarantee system. Harley didn’t give to aid in almost any way, this can be a weak style and design for this component plus they don’t manage to care about The shopper Once you indication within the dotted line. If any one bargains with Harley and there’s a issue Ensure that you have everything documented given that they get amnesia after the sale.
Absolutely free typical shipping and delivery relates to buys totaling $fifty or more following promotions and reductions are applied.
August ten, 2013 at nine:13 pm I went for the Triple S Harley Dear in Morgantown WV on the four th of the thirty day period. They have been active at the time I had been there so I waited for around 30 to 40 mins. One particular salesman in chrome on the 3 that were Operating ask me how he could assistance. I explained to him the calendar year and make of my Harley and instructed him I wished to buy the chrome visors for each of the lights within the entrance and rear of my bicycle Plus the still left and correct covers for the motor. And likewise essential a cost on a sissy bar for my Highway King. He instructed me 1st I needed to invest in The sunshine rings I advised him I currently had Those people he explained effectively you`ll need them all website over again I explained to him I've Individuals and if he would I'd personally bring my bicycle to the entrance door and he could look and afterwards aid find the types that match my bicycle.